Frequently asked questions
How long does delivery take?+
Dhaka metro: 24–48 hours. Outside Dhaka: 2–5 business days depending on courier.
Can I return a product?+
Yes — most products are eligible for 7-day easy returns. Check the product page for details.
Do you offer cash on delivery?+
Yes, COD is available for most products and locations across Bangladesh.
How do I become a seller?+
Apply via the Become a Seller page. Approval takes 2–3 business days after document verification.
Are payments secure?+
All payments are PCI-DSS encrypted. We support bKash, Nagad, Visa, Mastercard, and COD.